We recommend purchasing 7-10% extra tiles to account for cuts, breakage, and future replacements.
However, consult your contractor or tile installer for precise estimates.
Tiles do not come with a warranty due to their non-mechanical nature. However, we ensure the highest
quality, backed by industry certification and rigorous testing. Crafted with premium materials and
advanced technology, ensuring durability and a flawless finish. We recommend inspecting the tiles upon
delivery and performing a dry-lay to check for variations and ensure proper alignment. Any concerns
should be reported before installation, and we will resolve them. Once installed, tiles cannot be replaced,
so kindly inspect the material upon receipt.
Tiles are primarily sold in full boxes. However, for specific decorative or special tiles, loose pieces can be
provided depending on stock and product availability.
Choosing the right tile depends on your budget, theme, and functionality needs. Matt offers slip resistance,
glossy creates a sleek look, and textured is ideal for high-traffic areas. Opt for larger tiles to minimize joints
and create a seamless finish. Need expert advice? Reach out to us, and we will help you find the perfect fit!
Yes, we provide tile samples based on quantity, availability, and requirements.
Tiles cannot be returned or exchanged once sold. However, if the wrong material is delivered, we take 100%
responsibility and will promptly replace it.
Yes, tiles can be installed over an existing floor using the right installation products. However, this depends
on the condition of the existing surface. The floor must be clean, dry, and level. Any loose or damaged tiles
should be removed, and uneven areas must be repaired before installation. For the best results and suitable
product recommendations, connect with our experts for guidance.
No, we do not provide installation services. However, we can recommend reliable and professional installers.
Our tiles are crafted using cutting-edge technology and made from the highest grade of raw materials to
ensure exceptional longevity. With advanced glazing, precision polishing, and high-temperature firing,
they offer superior strength, stain resistance, and a flawless finish. Rigorously tested and backed by
industry certifications, our tiles are built for long-lasting durability and top-tier performance.
We take utmost care in packaging and handling to ensure your tiles arrive safely. However, as per
industry standards, up to 2% breakage is considered normal. Please inspect the tiles upon delivery in the
presence of the driver. If you receive a significant number of damaged tiles, report the issue to the sales
consultant immediately. Share clear photos of the damaged tiles with our team, and we will assess the
situation to provide a resolution. Claims must be made before installation, as installed tiles cannot be
replaced.
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